Use a computer. Optimal settings can ONLY be done on a computer. Mobile devices such as phones and iPads are fine for listening, but do not give you access to turn off the necessary settings to allow good sound for instruments during performance. Download and install the App. While you don’t need to install the app to LISTEN to a Zoom meeting, You do need an account to access the advanced settings to properly configure audio for PERFORMANCE. This link will take you to the official page to install Zoom: https://zoom.us/download. Once you download the software, you will need to enter an email address & password to create a Zoom account, then open the Zoom app.

1. Check for updates to make sure you have the most recent version of Zoom. 2. To update, open Zoom, click your account icon in the upper right corner and Select “Check for Updates”. 3. Click on the Settings icon below your account icon and Select “Audio”. That will open the settings panel. Select ‘Audio’ – the third option down in the list on the left side. 4. Under the “Microphone” heading, UNCHECK “automatically adjust microphone volume”. 5. Under “Suppress Background Noise” set it to LOW. 6. Under the “Music and Professional Audio” heading, check “Show in-meeting option to enable Original Sound”. 7. If you are using headphones, make sure “echo cancellation” is NOT checked. If you are NOT using headphones, check "echo cancellation". 8. If you have reliably fast internet, check “High fidelity music mode”. If you don’t have fast internet, leave it unchecked. (The BEST scenario is to connect with an ethernet cable directly from your computer to your router, instead of using wifi.) 9. Click the “Advanced” link at the bottom of the menu. Once you’re in the advanced section of the audio settings, make sure the option(s) are set to AUTO. 10. Once you are in the meeting, make sure you have turned ON the Original Sound button at the top left of the screen. It should say “Turn Off Original Sound.” That means it is ON, and that is the correct setting.

1. Be as close to the wifi router as possible, with as few walls & doors in between, or connect directly to your router with an ethernet cable (even better). 2. Use headphones or earphones rather than your computer’s speakers, if possible. 3. Use an external mic rather than your computer’s mic for the best audio results, whether you are singing or playing an instrument. Here are a few suggestions: Upgrading your gear can make a huge difference in the quality of the sound you hear (and what your teacher hears on the other side), and you don’t have to break the bank to get something that will work. HEADPHONES A lot of the background noise you hear when using your built-in speakers and microphone will be cleared up just by using headphones. Here are a few headphone options, along with their advantages and disadvantages: iPhone headphones or equivalent with mic – These work surprisingly well considering how flimsy they seem. The biggest issue with using these is how short the cord is. Unless you’re doing vocal lessons, these probably won’t work. AirPods or equivalent Bluetooth headphones – These will work much better than the built-in speaker, with no cord to mess with. Just be sure they are fully charged up. Audio Technica MX50 – These headphones have been favorites for musicians for a long time. They come with three different cords, including a coiled cord. The earpieces swivel, so you can easily wear them on your neck or have just one headphone on. If you have Bose noise-canceling headphones, you can use those as long as you turn the noise cancellation OFF. The battery life is great on these, but they’re costly, so unless you have a pair sitting around, the cheaper options listed above will get you good results. MICROPHONES Getting a microphone will dramatically improve your audio. Microphones get really expensive really fast, but even a $50 USB mic will help improve your audio. We recommend you read some reviews of mics online before purchasing anything, but even a small investment here will make a big improvement over your computer mic. A QUICK GUIDE Using your laptop or desktop? Get a USB mic. Using an iOS device? Get a Lightning mic. Using an Android device? Check your inputs – you may be able to use either an 1/8 “ mic or a USB-C mic depending on your device. Want to future-proof yourself and be able to expand in the future? Consider a Zoom product.

Having the following things in the room with you will be of great benefit when you take your voice lessons. 1. A separate device (not the same one you are using to Zoom, Skype or FaceTime) that allows for playing music tracks from YouTube, etc., i.e., iPhone, iPad, etc. - in the event you want to work on a particular song. (Lag-time/latency with Zoom makes it impossible for instructor to play along with the student.) 2. A means to get the computer/web-cam in a position where the instructor can see you face-to-face (eye-level) with the possibility to tilt down to see the keys you are playing (for pianists) or your torso (for singers). Usually, a shelf, music stand, box(es) placed on top of desk, etc. will do. 3. For singers, a mirror (full length preferred, but anything that allows the singer to view the upper body is ok). 4. Music stand to hold sheet music, etc.. (If you are playing a piano, you already have this, but if using a keyboard, you may need something stronger than the music stand they come with. Singers definitely need to have a music stand so you don't have to hold your music while singing.)